Monitoring - We're here to help you and your bubble with our friendly customer care team working from home on the usual channels - give us a call on 09 965 2280 or visit www.compass.net.nz to chat with us.

- Fibre Transfers
New customers can continue to signup with Compass and if you have fibre already installed we can transfer you with no downtime. Please allow a few extra days for the local courier to deliver your router.

- New Fibre Installs
With Auckland moving to alert level 3, we will resume work on non-essential fibre installs with strict adherence to safe working practices. This includes pre-screening calls, the use of PPE and a requirement for the customer to be in a separate room while the fibre installation is carried out.

For the rest of New Zealand at alert level 2, fibre installs and fault repairs are being carried out as usual but with strict adherence to safe working practices.

Stay home, stay safe New Zealand. Kia kaha.
Sep 21, 16:26 NZST

About This Site

Welcome to the Compass Communications network status page.

This page keeps you up to date on maintenance, outages and incidents.

Voice Operational
Fibre Operational
ADSL/VDSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2021

No incidents reported today.

Sep 27, 2021

No incidents reported.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

Unresolved incident: Alert Level 3 & 2.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.