All Systems Operational

About This Site

Welcome to the Compass Network Status Page!

We understand how important it is for you to stay connected, and we are committed to keeping you informed about any maintenance, outages, and incidents affecting the Compass network. Our goal is to provide you with the latest information on this page so that you can get back online as soon as possible. If you encounter an issue that we should be aware of, please don't hesitate to reach out to us via chat at compass.net.nz.

To help you stay informed about possible outages with your local fibre company, we've provided the following links for your convenience:

Chorus: https://www.chorus.co.nz/outages
Tuatahi First Fibre (Ultra Fast Fibre): https://ultrafastfibre.statuspage.io
Enable: https://www.facebook.com/enablefibrebroadband
Northpower Fibre: https://northpower.com/fibre/faults-and-outages

Thank you for choosing Compass, and we appreciate your understanding and patience as we work to keep you connected.

Fibre Broadband Operational
Copper Broadband (xDSL) Operational
Managed Services Operational
Managed Desktop Operational
Web Hosting Operational
Complex Business Fibre Operational
Email (Exchange) Operational
Email (POP/IMAP) Operational
Voice Services Operational
Business Voice Operational
Copper Voice Operational
Fibre Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 13, 2025

No incidents reported today.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
Resolved - This has now been resolved and services are back online.
May 2, 14:57 NZST
Monitoring - Services are now back online,

We will continue to monitor the services and will provide an update if any services are still affected.

May 2, 12:18 NZST
Update - Services should up within the next 30 minutes

We will continue to update if we have any further information.

May 2, 12:10 NZST
Update - Our Technicians are still working on restoring the affected services,

We will give a further update at 12pm.

May 2, 11:01 NZST
Update - We are continuing to work on a fix for this issue.
May 2, 09:55 NZST
Identified - Business Voice services are temporarily down to due to unplanned maintenance,

Our Technicians are investigating this and we will expect to get an update at 11am.

May 2, 09:50 NZST
May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.